>User Profile > robbiaantiques > All-About-Me

I have been in the antique business for over 20 years and I am also a collector. I have a wide interest in most kinds of antiques: I deal in all types of antiques and colllectibles. After being in business for over 20 years, I understand that customer satisfacttion is the most important element in making a business grow. It is my sincere goal to keep all my customers happy, regardless of the value of the item, as I know that repeat customers keep my business growing. If you ever have any kind of problem with any item that you purchase from me please extend me the courtesy of Emailing me so that I may correct the problem. All items that I sell will have a tracking number which I will pay for, and I will also pay for insurance for any item that is $50.00 or more. All of my merchandise comes with a 3 day money back guarntee if for any reason you are not satisfied, However, you must send the merchandise back within 3 days. You will be responsible for the return shipping unless the problem was on my end, in which case I will pay return shipping also. I also encourage local pick-up whenever possible. Keep in mind that payment must made within 3 days of the end of the auction. If you are going to take more than 3 days to pick up, please mail payment or pay with PayPal AND make arrangements for pick-up. I will find a mutual place where we can meet and exchange, you must pay cash if picking up merchandise if you have not sent a payment OR PAY WITH PAYPAL. All checks must clear prior to making arrangements for pick up. I only accept paypal checks and money orders for now, perhaps in the future I will accept credit cards once I get my merchant account up and running, International Buyer's must pay with Paypal only. I will work with all my customers in any way possible. Please feel free to E-mail me. Will combine shipping whenever possible.I am a reputable dealer with integrety, I am sure you will find this out as time goes on. Bid on my merchandise with confidence, I assure you that your shopping experience with me will be a good one. Please be sure to E-mail me with any questions you may have prior to bidding on my merchandise, and allow me a reasonable amount of time to answer you. P.S. If anyone knows how I can boost my sales on this website please let me know or if I am doing anything wrong, as Sales are not coming in as they have been on other websites that I have been on. Any imput that you have would be greatly appreciated.