I'm glad you got it solved! Sorry to hear that the seller was questionable, though, and that you will not get what you wanted. It's good that support was able to check it out and save you from having problems!
Welcome to ebid.........and most sellers here, as on other sites, are reputable and friendly. My feedback is all from eBid, as is that of many others. Other sellers have great feedback from other sites which they have imported, which is fine, also. I suppose some people will always try to take advantage of other, even if it means having a few good feedback from anywhere to give the appearance of success.
It is doubly wise to pay with a credit card as well as paypal, if that is how you care to pay, as either paypal or your credit card company should be able to help if some purchase does not turn out as it should.