Hi.
How do i send a combined invoice after the buyer already paid for the items individually? I have refunded his paypal payments, but i still can't combine the invoice.
Help please
Hi.
How do i send a combined invoice after the buyer already paid for the items individually? I have refunded his paypal payments, but i still can't combine the invoice.
Help please
“…When you have eliminated the impossible, whatever remains, however improbable, must be the truth” ~ Sherlock Holmes
Great Aunt Addie's Attic - the adventure, the finds, and OH those SPIDERS!!!Great Aunt Addie's Attic Postcards Paper & Ephemera
Great Aunt Addie's Attic Vintage Books
Great Aunt Addie's Attic Vintage Records
Great Aunt Addie's Attic Coins Medals Tokens
Great Aunt Addie's Attic Odds N Ends
add all is there before they pay. it is not after they pay. that's the problem.
He paid for all separately and not the right amounts. He did not pay for the shipping.
So i refunded his $$ for all. the "P" is still green even though I refunded and I can't combine the invoices.
The amounts for the individual items are so low that if I invoice separately, I will lose $$.
THAT is the problem. Now that I refunded, I need to invoice all and that option is not there.
“…When you have eliminated the impossible, whatever remains, however improbable, must be the truth” ~ Sherlock Holmes
Great Aunt Addie's Attic - the adventure, the finds, and OH those SPIDERS!!!Great Aunt Addie's Attic Postcards Paper & Ephemera
Great Aunt Addie's Attic Vintage Books
Great Aunt Addie's Attic Vintage Records
Great Aunt Addie's Attic Coins Medals Tokens
Great Aunt Addie's Attic Odds N Ends
You have to individually unmark them as paid before generating the invoice
The only option under the drop down says "payment not received dispute" and I don't want to dispute
Therein lies the continued problem
“…When you have eliminated the impossible, whatever remains, however improbable, must be the truth” ~ Sherlock Holmes
Great Aunt Addie's Attic - the adventure, the finds, and OH those SPIDERS!!!Great Aunt Addie's Attic Postcards Paper & Ephemera
Great Aunt Addie's Attic Vintage Books
Great Aunt Addie's Attic Vintage Records
Great Aunt Addie's Attic Coins Medals Tokens
Great Aunt Addie's Attic Odds N Ends
Looks like they 'improved' it
Probably simplest to leave the ebid side alone and send a paypal invoice for the total you want.
I thought that had been fixed.......referring to what I highlighted in red [He did not pay for the shipping.]
There is a way to keep this from happening via your paypal account, but it's been so long since I did it I can't remember how. Hopefully someone will come along to help you.
Ginny [florida33549]
Click here for my collectibles store or Click here for my jewelry store.
Click here for Christmas collectibles.
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