Had a buyer with a VGC reputation buy a watch from me about 2 Years ago. This watch turned out to be faulty and he saw another I had listed and asked for that as a replacement. This I sent. NOW Jan 2016 I get a letter with this replacement watch returned to me saying I should get a better supplier as this was a present and had only just been given back to him as they we're too embarrassed to return it to him. Also stating that the watch "had gone faulty" in the late summer. NOW I have put a New battery in it and there is Nothing wrong with it! At first I was tempted to return the watch to this effect but then Thought about it Hang on Late Summer...........the Customer returning it now and would have a Free Battery replacement. Hmmmmmmmmm The letter was very nicely written as an "Advise" to get a new supplier but .............Well What would you do? I'm all for keeping the customer happy............