When an item has been ordered, in the dropdown menu there is an option to cancel the sale. (Not there now as the order is posted)
I had occasion to do this recently when someone bid for a number of items, and then got back to me saying, I made a mistake, one of the these I have duplicate, please cancel.
I clicked cancel, which took me to the item where there was no option to cancel. So I could not cancel. Is this an omission?
So I discounted the item in the final invoice, and didn't send it.
So, how would I do this in future without incurring a sales fee?
I checked the forum for previous answers and temporarily blackballing the buyer was the best I could find, but not appropriate when a buyer wants to cancel one of a list.
I could ask Support to cancel but it seems poor use of Support time to do this manually for the sake of a small fee.