can't seem to purchase anything - Error System error c003423

[TrouserPress]

When try to buy it now on any item I just get this error code after clicking the agreement to buy it now:

Error System error c003423. Please let us know if you continue to receive this message.

Any idea what it means?

Have tried two different machines, also chrome and Firefox and on and off a VPN, but still get it.

[theElench]

Is there a bid on the item? I think that a bid cancels the BIN facility.

[TrouserPress]

No, I've tried it on a range of items, it's always the same error code whether it's buy it now or bid...

[TrouserPress]

If I make an offer and it's automatically accepted, then I can purchase that way, but I get that error code for any buy it now items, even the same item for buy it now will return the error code but if I then make an offer I can purchase it that way. Odd.

[theElench]

It does seem odd that your offers are accepted but BIN doesn't work.

Sorry, but the only other thing I can suggest is contacting Support and asking them to look into it.

I think there is a "Contact Us" on the Home Page.
Hope you get it sorted

[TrouserPress]

Thanks for the thoughts. I have contacted them an am awaiting a reply...

[gazza]

I believe this was sorted out via support ticket?

Thanks,
Gazza

[gusfirefly]

I cant get anyone at ebid to look at my uploaded documents my customers are ****ed! Its been 12 hours do i need to give up on ebid entirely?

[tony41]

I cant get anyone at ebid to look at my uploaded documents my customers are ****ed! Its been 12 hours do i need to give up on ebid entirely?

eBid is a UK site so keeps UK hours. Also this weekend is a public holiday in UK which ends on tuesday morning

[gusfirefly]

eBid is a UK site so keeps UK hours. Also this weekend is a public holiday in UK which ends on tuesday morning

well they managed to shut me down during the holiday weekend i got a request for documents at 945 am London time. its too late now. i have the highest feed back on the site my customers who i sent here will follow me to where i go. i can't afford to be closed and WAIT for office hours i will set up on a site that acts responsibly TO sellers. customers follow good sellers. its not like there is traffic here. i recognize it is cheap, but i get more views that 5 0 other sellers combined, and those clicks generate their revenue, sorry to end this way. My customers follow me and there are no shortage of sites out there.

but i will tell everyone on every social media site about this experience no one will sell here. I started as one of the top 210 on ebay in 1997 paid them $60 k in fees a year walked away in 2010 i set up three venues this was the third time to find a new one