All-About-Me Page For personalcomputingtechnologies [+15]
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eBid Member Since 21 Oct 2004
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Some Information About PersonalComputingTechnologies
| Personal Computing Technologies was founded on 10/4/2005 by Robert Walters B.Sc. PCT believes that customers deserve the low prices found on the internet combined with the full support of a local store. PCT also understands that customers needs are varied and as such, offers the most comprehensive set of products and services that you are ever likely to find.
Here at PCT we assure you that our products and services are second to none, but we don't want you to take just our word for it! That's why we give every single customer the option of giving us feedback on any product / service received from us. The feedback will then be displayed via this website for all existing and potential customers to view, furthermore some customers have allowed us display their contact details with their comments so you can find out directly from them what they think about our products and services. We have both local, national, and international suppliers. This ensures that we can source the best prices. PCT can offer many years of experience in each service we provide. As a newly formed company we already had a large number of orders, and service contracts, and with our dedication to service and value we're confident to see big growth over the next couple of years. We will be releasing the welsh language version of our website in 2006. VAT Number: 850230759 |
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The Testing Area Of Our Fully Equipped Work Shop
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PCT is located at: 8 Oakwood Drive, Bishwell Park, Gowerton, Swansea, Wales, SA4 3DJ For Directions click HERE |
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Email: Tel: 01792 875992 Mobile: 07809 048384 |
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PCT is seriously committed to the privacy and security of your personal information. We do not sell, trade or rent your personal information to others. |
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Every quotation, pro-forma invoice, price list or other similar document made or issued by Personal Computing Technologies ("the company") is made or issued subject to these General Terms and Conditions of Sale . These terms and conditions do not affect consumers' statutory rights as contained in current legislation governing the relationship between consumers and businesses. Definitions The Company means PCT. The Customer or you, means the account applicant or person who buys or agrees to buy goods / services from the company. Acceptance of Orders No order resulting from any quotation, pro-forma invoice, price list or other similar document made or issued by the company shall be binding unless and until it is accepted by the company. The company at its absolute discretion may accept or reject any order whether on account of the equipment being no longer available or for any other reason whatsoever. Product Specifications The company warrants that the goods will be at the time of delivery correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering. The company hereby reserves the right to make without notice such minor modifications in specifications, designs or materials as it may deem necessary or desirable by experience. Payment The company's normal terms of business are for all payments to be made on despatch of goods, and before any service work is carried out, unless payment is by cheque when clearance of cheque's may result in a delay in despatch of goods and the inauguration of services. The contract will be deemed as active once payment has been received by the company. If payment is not made in full within 14 days of the invoice date a penalty of 30% of the invoice total will be incurred. A charge of 30% of the invoice total will then be incurred for each month thereafter. Despatch Customers will be given an estimated date of despatch when placing orders. If these dates are exceeded the company will endeavour to keep customers informed of the delay and an expected new delivery date. Customers may cancel their order at any time prior to despatch by contacting the company in writing. This should be sent to the company's registered address. If payment has been made by cheque a refund will be issued within 14 days of written receipt of the cancellation order. Delivery Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date for goods or services. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. Free delivery is available on new Computers to locations within 5 miles of SA4 3DJ. PCT reserves final judgement on what locations are within 5 miles. Computer Setup The main computer will be setup with the following peripherals only, mouse, keyboard, and monitor. Any additional items can be attached at the discretion of the engineer. Computer setup is an optional extra when the customer pays for delivery. No Fix, No Fee Repairs If the main problem cannot be resolved to a satisfactory condition then no labour charge will be incurred. However any other costs including but not limited to call out charges and replacement parts will still remain in effect. No Fix No Fee does not apply to the NewLife Service. Damages and Shortages The customer shall report any damage, shortage, problems with service, and any complaints to the company and/or the carriers in writing within 7 days of delivery. Provided prompt notice of transit damage or loss is given and provided it is proved to the company's satisfaction that such damage occurred in transit in the UK but not otherwise, the company will refund, repair or replace such equipment free of charge to the customer. Ownership and Risk The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until the company has received in cash or cleared funds, payment in full for all goods delivered to the customer under this and all other contracts between the company and the customer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the company and the customer under which the goods were delivered. Warranty & Returns Call out reasons is limited to computer hardware failure only. Our on-site warranty given to student users is only valid for students attending Swansea University ; all other students will be entitled to our 1 year RTB warranty. Our warranty only applies to goods that we manufacture; all other goods will have at least 1 year warranty from the respective manufacturer. If conditions are not met for on-site warranty then our standard 12 month RTB warranty will apply. Product Misuse Should any equipment malfunction as a result of abnormal environmental factors (including without prejudice to the generality of the foregoing mains power transients or dropouts, electromagnetic interference, extremes of humidity, vibration, electro-static damage, temperature or pressure or chemical corrosion then all costs incurred by the company in repairing such equipment and investigating the causes of the malfunction shall be payable to the company. Force Majure The company will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond the company's reasonable control. This does not affect your statutory rights. If the company choose not to enforce a right under this agreement, that decision will not prevent the enforcement of other rights, or the same right on a later occasion. Liability Under no circumstances shall the company be responsible for any indirect, incidental, loss of earnings or consequential damages, from any of our products and / or services. Testimonials PCT reserves the right to amend, alter or change clients feedback, if the content is deemed to be offensive. Distance Selling Regulations The terms and conditions of sale detailed below are provided for your information, in line with legislation contained in Consumer Protection (Distance Selling) Regulations 2000. This legislation covers items bought where there is no direct contact between the supplier and the consumer. It does not apply where goods are bought for business use, from showrooms, fairs or exhibitions. If you have any questions or complaints regarding the company, these can be addressed to the company owner at the address overleaf. The company will endeavour to acknowledge written complaints within 5 working days. The time it takes to reach complete resolution of complaints will be governed by the nature and complexity of the issue but we will endeavour to ensure that consumers are informed of the progress of complaints as appropriate. |
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